Call center operation

Using our client management system which utilizes our IT system, we provide optimum service of high quality.
Secretarial service We respond to our customers' needs thoughtfully and through our flexible pricing system. For busy company presidents and SOHO entrepreneurs who are often not in the office, our secretarial service will answer your phones calls politely. Your calls will be transferred via Voice Warp. Our office address can be used to receive your faxes and mail.
Telemarketing We excel in providing plans and innovative solutions through analyzing and reporting of data of outgoing calls.

Example of our services :
- Invitational phone calls for various events and seminars
- Direct mail follow-up calls
- Phone calls to introduce new products
- Calls to make appointments
- Promotional calls for membership
Apart from new client acquisition, we cater to a variety of customer needs such as cleaning-up of clients and digging up of dormant clients.
Customer center services We provide services for our customers to fully respond to their clients by organizing manuals and personnel training to ensure recording of incoming calls, responding appropriately and reporting promptly.

Example of our services :
- Taking request calls catalogues/materials
- Taking inquiry calls for services/products
- Taking of order/preorder calls
By registering your products and services, our staff will take your inquiry phone calls. Polite and mannerly staff with appropriate skills in communication will collect information on your customer's interests, needs, complaints and act as a bridge between you and your clients.